Terms & Conditions

Last Updated: June 2026

Welcome to Zomise. By accessing or using our website, mobile application, or services, you agree to comply with these Terms & Conditions. These terms are designed to ensure a safe, secure, and enjoyable experience for all users. Please read them carefully before browsing our platform, purchasing products, or booking beauty services. If you do not agree with any part of these terms, please discontinue using our website.

Acceptance of Terms

By using Zomise, you confirm that you have read, understood, and accepted these Terms & Conditions. Your continued use of the platform indicates your agreement with any future updates or modifications. We encourage users to review this page periodically to stay informed about any changes.

Our Services

Zomise provides beauty services, fashion products, beauty essentials, accessories, and lifestyle items through a user-friendly online platform. We continuously improve our services by introducing new collections, exclusive offers, and enhanced shopping experiences. Product availability, pricing, promotional offers, and service schedules may change without prior notice depending on inventory levels, seasonal demand, or operational requirements.

User Accounts

Certain features of our website require users to create an account. You are responsible for maintaining the confidentiality of your login credentials and ensuring that the information provided during registration is accurate and up to date. Any activities performed through your account are considered your responsibility. Zomise reserves the right to suspend or terminate accounts that violate these terms or contain false or misleading information.

Orders & Payments

All orders and service bookings are subject to product availability and successful payment verification. We accept secure payment methods to provide customers with a safe shopping experience. Prices displayed on the website may change without notice due to promotional campaigns or market conditions. In cases of pricing errors, payment failures, or suspected fraudulent activity, Zomise reserves the right to cancel or refuse any order before processing.

Product Information

We make every effort to display accurate product descriptions, images, specifications, and pricing. However, actual product colors, packaging, or appearance may vary slightly due to monitor settings, lighting conditions, or manufacturer updates. These minor differences do not affect the quality or functionality of the products and should not be considered defects.

Beauty Service Appointments

Customers can conveniently book beauty and wellness services through the Zomise platform. We recommend arriving on time for scheduled appointments to ensure a smooth experience. Appointments may be rescheduled or cancelled within the permitted time frame. Failure to attend scheduled appointments without prior notice may result in cancellation fees or booking restrictions.

Shipping & Delivery

Our goal is to deliver every order safely and within the estimated delivery period. Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or unforeseen circumstances. Although we partner with trusted delivery providers, Zomise cannot guarantee exact delivery dates and is not responsible for delays caused by external factors beyond our control.

Returns & Refunds

Customer satisfaction is our priority. Eligible products may be returned or exchanged according to our Return and Refund Policy. Returned products must remain unused, in their original packaging, and include all accessories. Refunds will be initiated after the returned item has been inspected and approved by our quality assurance team. Refund processing times may vary depending on the selected payment method.

Privacy & Data Protection

Protecting your personal information is extremely important to us. We collect customer information only to process orders, manage bookings, improve our services, and provide a better shopping experience. All personal data is handled securely and is never sold or shared with unauthorized third parties. Our data handling practices comply with applicable privacy standards to ensure customer confidence and trust.

Intellectual Property

All content available on the Zomise platform, including logos, graphics, images, product photographs, website design, text, icons, and other digital assets, is the exclusive property of Zomise unless otherwise stated. Unauthorized copying, reproduction, distribution, modification, or commercial use of any content without written permission is strictly prohibited.

Prohibited Activities

Users must not misuse the website by attempting unauthorized access, uploading malicious software, interfering with website functionality, engaging in fraudulent transactions, or violating the rights of other users. Any activity that threatens the security, stability, or reputation of the platform may result in immediate account suspension or permanent termination without prior notice.

Limitation of Liability

While we strive to provide accurate information and uninterrupted services, Zomise does not guarantee that the website will always operate without errors or interruptions. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, services, or any temporary technical issues that may affect user experience.

Changes to These Terms

Zomise reserves the right to update, modify, or replace these Terms & Conditions at any time. Changes become effective immediately upon publication on this page. We encourage users to review these terms regularly to remain informed about any updates or revisions.

Contact Us

If you have any questions, suggestions, or concerns regarding these Terms & Conditions or any of our products and services, please contact our customer support team through the Contact page. Our team is committed to providing prompt assistance and ensuring the best possible experience for every customer.